Privacy Policy

Effective Date: 2024/04/26

At Digital Download, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website and purchase digital products from our store.

1. Information We Collect

When you use our website or make a purchase, we may collect the following information:

  • Personal Information: Name, email address, phone number, and billing details.
  • Transaction Details: Information about the products you purchase.
  • Technical Data: IP address, browser type, device info, and browsing behavior.

2. How We Use Your Information

We use the information we collect to:

  • Process and deliver your digital product orders.
  • Provide customer support and respond to your inquiries.
  • Send order confirmations and important updates.
  • Improve our website and services.
  • Prevent fraudulent transactions and enhance security.

3. Sharing Your Information

We do not sell or rent your personal information.
We may share your data with trusted third-party service providers (e.g., payment processors or delivery platforms) only when necessary to fulfill your order or comply with legal requirements.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. All transactions are processed through a secure gateway provider and are not stored or processed on our servers.

5. Your Rights

You have the right to:

  • Request access to the personal data we hold about you.
  • Correct or update your information.
  • Request deletion of your data, unless we are legally required to retain it.

To exercise these rights, contact us at support@digitaldownload.co.za or WhatsApp us at +27651851406.

6. Cookies

We may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but this may affect certain functionalities of our site.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

📧 Email: support@digitaldownload.co.za
📱 WhatsApp: +27651851406